Terms & Conditions

Effective Date: [19th March 2025]

Welcome to Small Pipi Minis ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website located at www.smallpipiminis.com and the services we offer. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website.

1. Account Registration

To use certain services on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.

2. Products and Services

We offer a variety of products and services, including 3D-printed miniatures, terrain pieces, and custom services. All products and services available on our website are subject to availability and may be changed, discontinued, or modified at any time without notice.

3. Orders and Payments

By placing an order through our website, you confirm that you are legally entitled to make the purchase. All orders are subject to acceptance and availability. Prices for products are listed in Singapore Dollars (SGD) and are exclusive of shipping charges unless stated otherwise. We accept payments via credit card, PayPal, and other available methods. You agree to provide accurate and complete payment information when placing an order.

4. Shipping and Delivery

We offer both local and international shipping. Shipping costs and delivery times will be displayed at checkout. Delivery estimates are based on the best available information and are not guaranteed. We are not responsible for delays caused by third-party carriers or customs.

5. Returns and Refunds

We aim to ensure that all our products meet your expectations. If there is an issue with your order, please contact us within 7 days of receiving the product. Refunds, exchanges, or replacements may be issued based on our discretion and the circumstances of the return.

6. Custom Orders

For custom products or services, we will work with you to bring your vision to life. Custom orders are non-refundable unless there is an issue with the final product's quality. We are not liable for delays caused by the customer’s lack of communication or change in order specifications after confirmation.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and product designs, is owned by Small Pipi Minis or its licensors. You may not use, reproduce, or distribute any of this content without prior written consent.

8. User Conduct

You agree not to use our website for any unlawful or prohibited activity. You shall not:

Engage in any activity that interferes with or disrupts the website’s functioning.
Upload or transmit any harmful content, including viruses, malware, or other malicious code.
Violate any applicable laws or regulations.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found [here]. We respect your privacy and are committed to protecting your personal information.

10. Limitation of Liability

We do our best to ensure the accuracy of information on our website; however, we do not guarantee that all products or content are error-free. In no event shall Small Pipi Minis be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

11. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such modifications constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Small Pipi Minis
10 Arumugam Rd, #08-02 A, Singapore 409957
Email:smallpipiminis@gmail.com
WhatsApp: +65 8512 2279